Showing results for 
Search instead for 
Did you mean: 

Support isn't responding, how-to escalate my request?


5 days ago I contacted the support to ask for a re-check of but until now I've got no response from they.

Is there a way to escalate the request?



1 Reply
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 2

Re: Support isn't responding, how-to escalate my request?

Contact TrustedSource, see: 

That is the only way of getting an address cleared.  It's very rarely a Tech patrols here.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community