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Reliable Contributor exbrit
Reliable Contributor
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Message 11 of 11

RE: Site Advisor is always Grey

There are four separate FAQs on "Why is SiteAdvisor off (grey)" linked in Technical Support at the top of the page.
Solution 1: http://service.mcafee.com/FAQDocument.aspx?id=106784&lc=1033&partner=10005&type=TS
Solution 2: http://service.mcafee.com/FAQDocument.aspx?id=106778&lc=1033&partner=10005&type=TS
Solution 3: http://service.mcafee.com/FAQDocument.aspx?id=106846&lc=1033&partner=10005&type=TS
Solution 4: http://service.mcafee.com/FAQDocument.aspx?id=106845&lc=1033&partner=10005&type=TS

If those don't help, and you have already tried reinstalling as per http://community.mcafee.com/showthread.php?t=211820, then I suggest first trying the Virtual Technician, link in my signature, then if that doesn't help click Technical Support Chatline also in my signature and Chat with a Technician.

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