I've used Site Advisor for a few months now and it has worked fine but a few days ago, it red flagged my website. The reason cited:
"When we signed up here, this site posted our e-mail address on the Web, making it available to spammers."
There are two places at my website to enter an email address. The first is a guest page where I indicate adding ones email address is OPTIONAL. I should mention that my website is for the USS Oriskany which was in service from 1951 to 1976. The idea is for former crewmembers to reunite so having a way to show their email address is important (I've had the same guest page since 2004).
The second way an email address can be entered at my site is at my forum. By default, showing ones email address is OFF. Each member decides whether or not to allow their email address to be made 'public'.
I am upset because most visitors to my site find it through search engines. I'm afraid that as soon as they see that red flag, they won't bother to visit my site. I also sell USS Oriskany Cruise Books on cd at a much cheaper price than can be found anywhere else for former crewmembers of my ship.
I have attempted to leave a message as the owner of the site but can't get 'verified'. I've tried to send a complaint email to support but got an error message when I hit 'submit'. I've tried using the support chat...all to no avail.
I have removed the option to add ones email address at my guest page (even though I don't thinks it's right I have to do this) and all I want is for my site to be re-evaluated to remove that RED TAG!!!
Any suggestions on how I can get this accomplished would be most appreciated.
Sorry for the rant but this has been very frustrating.
Evidently no one here can suggest how to contact someone that can re evaluate my site...or knows how often that is done?
I can't help but feel that I am the victim here with no way to resolve this. It's a shame I didn't receive some sort of warning ahead of time, a way to contact someone to justify the option of showing email addresses or at the very least, once this perceived problem was red flagged, a way to quickly get the offending red flag removed from my site once I removed the option of including email addresses at my Guest Page.
Site Advisor also does not just red flag my Guest Page, it flags my entire site so no matter what page a visitor goes to, or finds through a search engine, they will see that flag.
I can only hope that not many potential visitors actually use Site Advisor at this point.
Doc, Apparently the SiteAdvisor team is being reorganised, not to mention a new contract is being (or has been already) negotiated and the last we heard was for everyone to use the feedback form HERE. Failing that I suggest contacting Customer Service (top of page) and asking them how to contact the SA team directly.
If you are using Chat, disable all popup blockers, or it wont work.
This is URGENT! Please remove unnecessary and hurtful rating of my website!
It is marked as "Warning: Unsolicited Emails " in Yahoo search results!
I've never sent any unsolicited emails to anyone!
The only way this could have happened was through visitors posting their email addresses in my guestbook in the past, which has been completely removed from my site now. (This is a shame all by itself)
A timely help in this matter is of VITAL IMPORTANCE!