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yowza1
Level 9
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Message 1 of 10

Site Advisor Toolbar can't be seen as of 3/9/11 Windows 7 IE8

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My default search engine is Bing.  The SiteAdvisor Toolbar was always present until 3/9/11 when McAfee Installed new product upgrade (provided through ATT Internet Security Suite powered by McAfee) withversion 3.3.0 Site Advisor.  I have 64-bit Windows 7 and Ie8, and tried deleting and reinstalling Site Advisor several times both for 64-bit and 32-bit, but I am unable to get the Site Advisor Toolbar back.  This particular machine is on a wireless home network and McAfee says that Site Advisor is installed and enabled, but nowhere to be seen.  i have tried switching Yahoo and Google search engines, but still no Site Advisor Toolbar.

Can anyone help?  i would greatly appreciate it....

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yowza1
Level 9
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Message 10 of 10

Re: Site Advisor Toolbar can't be seen as of 3/9/11 Windows 7 IE8

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I was able to contact Tier 2 support, who found that I needed to enable thrd-party cookies for Site Advisor to be seen in IE8.

I want to thank everyone for for all their assistance.

Message was edited by: yowza1 on 3/25/11 1:40:20 PM CDT

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newjack
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Message 2 of 10

Re: Site Advisor Toolbar can't be seen as of 3/9/11 Windows 7 IE8

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Try this.Open IE up.Then click on tools.Then manage add ons.See if the 3 site advisor items are disabled in there.IF they are enable them and restart the browser.This happened to me once when i reset the settings.

yowza1
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Message 3 of 10

Re: Site Advisor Toolbar can't be seen as of 3/9/11 Windows 7 IE8

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Thanks for responding...All Site Advisor add ons are enabled.  Several times I even disabled them, rebooted, and enabled...still no toolbar.

newjack
Level 12
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Message 4 of 10

Re: Site Advisor Toolbar can't be seen as of 3/9/11 Windows 7 IE8

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OK then try this.Go to control panal.Then uninstall program.Highlight mcafee and click uninstall.A window will pop up asking if you want to uninstall.There will be a box to check that says only uninstall site advisor.

check that box.when it uninstalls then reinstall site advisor.Hopfully this will work.maybe after it uninstalls reboot first.

here is the 32bit version https://sadownload.mcafee.com/products/SA/IE/upgrade/3.3.1/32/saUpgrade32.exe

here is the 64bit version https://sadownload.mcafee.com/products/SA/IE/upgrade/3.3.1/64/saUpgrade64.exe

Message was edited by: newjack on 3/24/11 7:32:39 PM EDT

Message was edited by: newjack on 3/24/11 7:35:22 PM EDT
yowza1
Level 9
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Message 5 of 10

Re: Site Advisor Toolbar can't be seen as of 3/9/11 Windows 7 IE8

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Ok...I did the uninstall via Control Panel (prior i had gone to Program  Files x86 to uninstall via icon in the McAfee directory.)  I rebooted and the Add On files were gone--only scriptproxy was still enabled.  Did the reboot, installed 64-bit, it showed in Add on, but was still not in IE toolbar.  Rebooted.  Still not there.

When I do the "right click" below address bar and the McAfee SiteAdvisor Toolbar is not listed.  Unter the Add Ons it is Enabled. And Mcafee says it is installed.

Thanks again for responding...

newjack
Level 12
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Message 6 of 10

Re: Site Advisor Toolbar can't be seen as of 3/9/11 Windows 7 IE8

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did you download again?The links are in post 4.If it is still not working try the Mcafee virtual tech found here.

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

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jaymfe
Level 12
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Message 7 of 10

Re: Site Advisor Toolbar can't be seen as of 3/9/11 Windows 7 IE8

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Okay, please get in touch with Free Technical support and allow them to remotely access your computer to fix this issue.

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

Re: Site Advisor Toolbar can't be seen as of 3/9/11 Windows 7 IE8

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Hi,

You can also log on to the following site: www.siteadvisor.com to download the free version of Site Advisor as shown:

SA 1.JPG

Also once after installing the SA, make sure the Yahoo tool bar and Yahoo BHO is enabled under manage add-ons on your internet explorer.

jaymfe
Level 12
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Message 9 of 10

Re: Site Advisor Toolbar can't be seen as of 3/9/11 Windows 7 IE8

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Please try to enable Site Advisor tool bar by right click below the address bar of Internet Explorer.

sa1.JPG

Make sure to select all the options.

sa2.JPG

yowza1
Level 9
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Message 10 of 10

Re: Site Advisor Toolbar can't be seen as of 3/9/11 Windows 7 IE8

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I was able to contact Tier 2 support, who found that I needed to enable thrd-party cookies for Site Advisor to be seen in IE8.

I want to thank everyone for for all their assistance.

Message was edited by: yowza1 on 3/25/11 1:40:20 PM CDT

View solution in original post

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