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Message 1 of 3

Site Advisor Issue!

Hi there,

I am having a couple of issues with Site Advisory. I am running the latest version of site advisory. The errors are as follows:

Internet Explorer stops working


Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17689, time stamp: 0x54e68526


Faulting module name: unknown, version:, time stamp: 0x00000000


Exception code: 0xc0000005


Fault offset: 0x00000000


Faulting process id: 0x15e0


Faulting application start time: 0x01d06ab2ba47de7c


Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE


Faulting module path: unknown


Report Id: 5054a71b-d6a6-11e4-b1cb-9cb654a51f95


Another issue is that you will be typing something on internet explorer and all of a sudden the field you are typing loses its focus and you stop writing in the text field.

Any help?             

2 Replies

Re: Site Advisor Issue!

It looks like you have an issue with the browser not with siteadvisor- i would recommend you check below page/forum for assistance.

Reliable Contributor Hayton
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Message 3 of 3

Re: Site Advisor Issue!

Hi 1006,

  You've posted this in the Consumer section for SiteAdvisor but I see from your profile you're a long-time member of the McAfee Community and your posts are usually in the Business section. So I'm assuming this is a potential problem with SiteAdvisor Enterprise that's crashing IE11. If that is the case, there's a thread in the Business section that might give the answer to your problem -

The crash particulars as given in that thread are not quite the same as the ones you've posted, so your problem may need more investigation - a crash dump might be needed, and you may need to ask for advice on one of the Microsoft forum sections (see this thread for the right place to go to, and the sort of information you'll need to provide). A crash with error code 0xC5 is a memory violation, and that could be the result of a conflict with almost anything - Flash in IE is sometimes the culprit. If you've got EMET running on your system you might need to tweak the settings for IE. But first, see if the information in the McAfee thread I've linked to is relevant.

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