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Level 7
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Message 1 of 10

SAservice.exe, causing problems.

Hello all.

For awhile now, randomly, while visiting webpages, Saservice.exe shoots up to 50% or so CPU usage and casues my poor PC to rev up and blast off like a jet engine, at least until I close out the webpage, and 20 seconds later it will calm down, just to start up again when I visit some other page.

It's been going on for a few weeks now, and quite honestly, I'm getting tired of listening to it. =P

Is this a known issue at the moment, or is it just me?

If so, is there a fix coming, or am I to suffer with this noise indefinitely?

Many thanks, everyone.
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9 Replies
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Message 2 of 10

RE: SAservice.exe, causing problems.

No news, eh?
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Message 3 of 10

RE: SAservice.exe, causing problems.

In a way you are lucky wink , in my case saservice.exe goes to 99% or 100 %. But maybe you have a faster system ?

I really should be fixed, I don't know how many people are bothered by a SiteAdvisor issue. I had no problems at all till a few weeks ago. Various 'solutions' have been posted on several places on the internet, including this forum.

(Castlecops being one of them).

RE: SAservice.exe, causing problems.


There are three things that may help.

  • Go to Internet Explorer Tools/Internet Options/Content and disable Content Advisor (it will clash with SiteAdvisor)
  • Click Tools again and this time check Phishing Filter - turn it off as it too will clash with SiteAdvisor.
  • Click the small down arrow at the right of the toolbar SiteAdvisor icon and check if you have turned on Protected Mode. If you have then uninstall/reinstall and leave it turned off this time - yes, another item that can clash.
Some people have found that simply uninstalling and reinstalling (as per the link above) will cure the problem.
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Message 5 of 10

RE: SAservice.exe, causing problems.

Thank you for your assistance. 😃

Content Advisor is disabled.

I couldn't find anything to do with a phishing filter, underneath tools.

And I clicked the down arrow next to the advisor icon, and there is nothing about protected mode.

RE: SAservice.exe, causing problems.

Hopefully Raja has some ideas.
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Message 7 of 10

More infpo would be nice

Could you please provide the
Operating system
service pack if any
list of installed security programs
Internet explorer version
Level 7
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Message 8 of 10

Site advisor

Does the issue is happening for all the websites?

If the issue is happening only for a few websites (say less than 5), you can add them in do not warn list of site advisor.

Open Internet Explorer

Click the down arrow on the McAfee Site Advisor toolbar icon and select Do Not Warn List...

Type the website name in the box below Add this web site to the list.

Click Add.

Click Close.

Close and reopen IE

Please try the steps.
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Message 9 of 10

RE: SAservice.exe, causing problems.

What version of SiteAdvisor are you running?
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Message 10 of 10

RE: SAservice.exe, causing problems.

The version is..

I believe it is the most current.
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