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Please remove website from blacklist

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Hello, the malware was removed from the website right after the security breach.

Next day the website appeared in McAfee web advisor blacklist. 

Screenshot 2019-04-19 17.52.09.png

After that, the actions have been performed described on page McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process.

Still no result,

please help to resolve this issue.

1 Solution

Accepted Solutions

Re: Please remove website from blacklist

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@Astronaut486 

Seems the URL has been reviewed and reputation changed to "Minimal Risk". Please check and update us.

cosmos.PNG

Regards
Siva

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members? give Kudos if appropriate

7 Replies
Reliable Contributor Peacekeeper
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Message 2 of 8

Re: Please remove website from blacklist

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Did you get a ticket number if so post it here so the mods can chase it up.

Reliable Contributor ninov_n
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Message 3 of 8

Re: Please remove website from blacklist

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Hello,

It seems it is still with Medium Risk in the database:

Categorization in URL Filter database version '317629':

  URL Status Categorization Reputation

 http://cosmos.agencyCategorized URL- Spyware/Adware/KeyloggersMedium Risk

 

Please submit it again and select proper category.

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino
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Re: Please remove website from blacklist

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@Astronaut486 

We have submitted the link for review and raised the ticket [#1943869]. These requests will be addressed within an average of 3-5 business days with some requests requiring additional review and taking longer. We will keep you updated.

Regards
Siva

Re: Please remove website from blacklist

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@Astronaut486 

Seems the URL has been reviewed and reputation changed to "Minimal Risk". Please check and update us.

cosmos.PNG

Regards
Siva

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members? give Kudos if appropriate

Re: Please remove website from blacklist

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The website has been removed from blacklst, really appreciate your help resolving this issue.

Re: Please remove website from blacklist

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Hello i cleaned up my website if you can please check and remove from blacklist. www.vsglobalfunding.com. Thanks

Reliable Contributor Peacekeeper
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Message 8 of 8

Re: Please remove website from blacklist

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@queensone 

Please follow the article McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process
to create a ticket with trustedsource.org to change the web reputation.

Should be sorted hopefully in 3-5 days once you get a ticket