yesterday i tried to open my email, outlook 07, got a quick error message saying something like.....error confilct with mcafee spam.........
an now i cannot open outlook at all! have run outlook and office diagnostics.....no joy wont even open in safe mode.
also tried disabling mcafee spam etc, but outlook still wont open!
any ideas to help??
has the mcafee update killed my email?
i cannot afford to to lose my emails / calendars etc
Try the below step and let me know the status;
Open Outlook , click tools
Click Trust center , click Add in from the left pane
Disable any pluggin for McAfee
Click Disabled Items from (Manage at the bottom) and do the same.
Click Ok and close outlook & re-open it back and let me know the status.
Hi Thanks for reply
Although i wouldnt have been able to do that as I couldnt open outlook at all.
After some research on web, i located the scanpst.exe file in windows / office.
used it to scan my pst file.
found 33 errors, clicked repair. once done i was able to open outlook, an all seems well now.
although may still be small problem, to do with preview pane when some messages come in it freezes, so i have just disabled the preview pane.
May I know what is the version of antispam ? (To find out click about in security center)
Also did you make any recent changes for the computer ?
Anti spam - v10.15, build 10.15.106
and no no recent changes.
Bit strange how it affected both my seperate pcs, and both errors in outlook said due to macafee spam issue