cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 5

Our site is blacklisted by McAffee. Please assist

Jump to solution

Hi,

 
It appears that our site https://ssuse.com still appears as Malicious site in your database.
Based on our filed ticket #2181190 at trustedsource.org the listing is supposed to be fixed and we received an assurance that the reputation would be restored in trustedsource.org
However, the site still shows up as Malicious, and this listing has been picked up by other databases.
 
https://ssuse.com is not a Malicious site http://isithacked.com/check/https%3A%2F%2Fssuse.com but this has been blacklisted by McAffee for some reason https://sitecheck.sucuri.net/results/https/ssuse.com 
 
We have repeatedly checked the site code and run Pen tests, and see no reason for the site to be blocked. 
 
Please let us know how you think the site is Malicious, or if there is no reason kindly restore the site's reputation. We look forward to hearing from you.
 
Warm Regards,
Partha
1 Solution

Accepted Solutions
Highlighted
Moderator
Moderator
Report Inappropriate Content
Message 5 of 5

Re: Our site is blacklisted by McAffee. Please assist

Jump to solution

Hello @PMitra 

The URL is not being classified as malicious anymore. It has been classified accordingly.

Please follow the below McAfee Article if you come across this situation in future,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Madhan M

View solution in original post

4 Replies
Highlighted
Moderator
Moderator
Report Inappropriate Content
Message 2 of 5

Re: Our site is blacklisted by McAffee. Please assist

Jump to solution

Hi @PMitra 

We are sorry for the inconvenience. We have raised a ticket for this. Kindly check after 5 - 7 Working days. If you encounter problems like this please check the below link for web Advisor dispute rating resolution.

Web Advisor rating dispute resolution process

Ticket ID '#2186528'

Regards

Magesh J

 

Highlighted
Moderator
Moderator
Report Inappropriate Content
Message 3 of 5

Re: Our site is blacklisted by McAffee. Please assist

Jump to solution

Hi @PMitra 

Kindly check the previous Ticket status in trustedsource.org and check whether it is classified or not.Usually it will take around 5- 7 business days to get classified. 

Regards

Magesh J

Highlighted
Level 7
Report Inappropriate Content
Message 4 of 5

Re: Our site is blacklisted by McAffee. Please assist

Jump to solution

Hi @Magesh 

In the previous ticket 2181190 Categorization 'Malicious Sites' was removed (see screenshot https://imgur.com/a/tUdUsdC ).

The problem is it still shows up at trustedsource.org

Regards,

Partha

Highlighted
Moderator
Moderator
Report Inappropriate Content
Message 5 of 5

Re: Our site is blacklisted by McAffee. Please assist

Jump to solution

Hello @PMitra 

The URL is not being classified as malicious anymore. It has been classified accordingly.

Please follow the below McAfee Article if you come across this situation in future,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Madhan M

View solution in original post

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community