cancel
Showing results for 
Search instead for 
Did you mean: 
Esente
Level 7
Report Inappropriate Content
Message 1 of 11

Options dialog does not appear Webadvisor Chrome 77

In the latest version of Chrome = Version 77.0.3865.90 when you click on the McAfee Webadvisor icon in the toolbar and then on Options, the Options dialog screen does not appear.

Is there a solution?

10 Replies
Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 2 of 11

Re: Options dialog does not appear Webadvisor Chrome 77

Confirmed I reinstalled chrome which I rarely use and yes the options area of the icon is not showing up.

Report to the support area and I will flag this as well

Call McAfee support

@siddharth_r  for your info

Re: Options dialog does not appear Webadvisor Chrome 77

Hi @Esente 

I'm from McAfee support &I need to contact you to provide better solution for the issue. So kindly respond to my private message which I have sent to you now.

Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 4 of 11

Re: Options dialog does not appear Webadvisor Chrome 77

Is this a bug I see it as well but use Firefox only loaded chrome to test the OPs comment.

If there is a fix please post it here so others can see.

Esente
Level 7
Report Inappropriate Content
Message 5 of 11

Re: Options dialog does not appear Webadvisor Chrome 77

No solution yet.

Highlighted

Re: Options dialog does not appear Webadvisor Chrome 77

Hi @Esente 

This is issue is not reproducible now. Please check and confirm. if options dialog box doesn't respond. Please post us along with the WA version.

Thanks,
Ganesh

Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 7 of 11

Re: Options dialog does not appear Webadvisor Chrome 77

Sorry still there for me WA 4.1.1.43

Esente
Level 7
Report Inappropriate Content
Message 8 of 11

Re: Options dialog does not appear Webadvisor Chrome 77

Was still not working
Chrome 77.0.3865.90
WA 6.0.0.32917
 
I uninstalled WA and reinstalled it
It is again version WA 6.0.0.32917 in Chrome
And Options dialog still does not appear.
 
 
Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 9 of 11

Re: Options dialog does not appear Webadvisor Chrome 77

My WA version taken from the About listing

 

From Chrome

6.0.0.32917

Esente
Level 7
Report Inappropriate Content
Message 10 of 11

Re: Options dialog does not appear Webadvisor Chrome 77

Problem solved on my pc. No idea why. Update Chrome or McAfee? 

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community