cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
yan_yan
Level 7
Report Inappropriate Content
Message 1 of 3

My website link is labelled as PUPs by Mc Afree

Jump to solution

Hi 

Can you please advise how to removed the PUPs from mrthealth website link as per shown below:

https://www.mrthealth.com/all-i-want-for-christmas-is-spirulina/ 

in fact, my technical team has checked and found out that it's a false positive, he had tried scanning a few websites and it doesn't show to have any risk. 

Please help. thanks 

 

 

1 Solution

Accepted Solutions
Madhan
Moderator
Moderator
Report Inappropriate Content
Message 3 of 3

Re: My website link is labelled as PUPs by Mc Afree

Jump to solution

Hello @yan_yan 

The issue has been fixed. Please request your clients to update McAfee, restart the computer and try to access the URLs that weren't working before. 

If you come across this situation in future, please access the McAfee Article below that has information on how to file a dispute,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

View solution in original post

2 Replies

Re: My website link is labelled as PUPs by Mc Afree

Jump to solution

hI @yan_yan 

We have submitted a request to review and change the website reputation to minimal risk and the ticket number is 2290862. We will update the status shortly.

Thanks,
Karthikeyan J

Madhan
Moderator
Moderator
Report Inappropriate Content
Message 3 of 3

Re: My website link is labelled as PUPs by Mc Afree

Jump to solution

Hello @yan_yan 

The issue has been fixed. Please request your clients to update McAfee, restart the computer and try to access the URLs that weren't working before. 

If you come across this situation in future, please access the McAfee Article below that has information on how to file a dispute,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

View solution in original post

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community