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folckies
Level 7

My Firewall has disappeared and won't come back, help!

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A few days ago a warning popped up on my computer telling me i was at risk and my firewall was turned off. I checked McAfee and tried turning it back on, which worked for about 1 second, and then it immediately switched itself back off again. I've done full scans with McAfee and with an internet based anti-virus and removed anything i found (which was almost nothing) and still it won't work. What should i do in this situation?

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1 Solution

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Peacekeeper
Level 20

Re: My Firewall has disappeared and won't come back, help!

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https://community.mcafee.com/message/211851#211851

Sounds the same

Try what is said there and then if no good try

Firstly a scan with Getsusp and malwarebytes  With getsusp add your email address to the preferences in case it finds a new detection. Do not accept a trial of the fulkl malwarebytes as it will clash with mcafe's real time scanner

get them here McAfee Communities: Anti-Spyware, Malware & Hijacker Tools

If no good still then remove Malwarebytes as it will clash when you try a uninstall then reinstall of Mcafee. It is fine to reload it after Mcafee.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507

reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

reinstall from your account

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3 Replies
Peacekeeper
Level 20

Re: My Firewall has disappeared and won't come back, help!

Jump to solution

https://community.mcafee.com/message/211851#211851

Sounds the same

Try what is said there and then if no good try

Firstly a scan with Getsusp and malwarebytes  With getsusp add your email address to the preferences in case it finds a new detection. Do not accept a trial of the fulkl malwarebytes as it will clash with mcafe's real time scanner

get them here McAfee Communities: Anti-Spyware, Malware & Hijacker Tools

If no good still then remove Malwarebytes as it will clash when you try a uninstall then reinstall of Mcafee. It is fine to reload it after Mcafee.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507

reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

reinstall from your account

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folckies
Level 7

Re: My Firewall has disappeared and won't come back, help!

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I tried all the other stuff and it didn't work, so in the end i had to uninstall and then reinstall McAfee entirely. As fo right now this seems to have solved the problem. I'll keep an eye on it from now on just to be sure.

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Peacekeeper
Level 20

Re: My Firewall has disappeared and won't come back, help!

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Thanks good luck sometimes that is the best fix . BTW you been using registry cleaners?

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