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Hayton
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Message 41 of 58

Re: Latest firefox update and Site Advisor issues

Someone from SiteAdvisor is monitoring these threads so the issue you reported has probably already been noted.

There is also another SA thread at https://community.mcafee.com/thread/37908?start=0&tstart=0 which is discussing various aspects of the new SA release, so keep an eye on that.

Hayton
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Message 42 of 58

Re: Latest firefox update and Site Advisor issues

I see the same as you and Peacekeeper in FF5 with SA 3.4 : put the address into the address bar and the site comes up (no blocking page) with the McAfee SA icon a stubborn grey. When I click on the link that Peacekeeper sent me I get a Red warning page and if I say Visit Anyway the icon here also is grey.

So there's something not right here, which I will report tomorrow.

newjack
Level 12
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Message 43 of 58

Re: Latest firefox update and Site Advisor issues

I have been waiting for the fix for firefox.I was about to download site advisor 3.4 Are there problems with it right now?I am using WOT in firefox anyway.But since I Have Mcafee I might as well use it.But only if it is working.Also if it is working for the most part.If I delete the old site advisor.I will recieve 3.4 for firefox and IE?I don`t recall if I have to load them separate or not.Thanks

Re: Latest firefox update and Site Advisor issues

SiteAdvisor 3.4 which is what you'll get if you download is compatible with Firefox 5. 6 etc.  but we have discovered an issue with SA 3.4 where if you enter a dangerous URL in the address bar of any browser it supports it wont necessarily label the site dangerous.  Also in Firefox clicked hyperlinks that are risky will produce the standard warning but if you proceed to the site anyway the icon remains green.

Message was edited by: Ex_Brit on 15/08/11 3:54:11 EDT PM

Message was edited by: Ex_Brit on 15/08/11 3:54:37 EDT PM
newjack
Level 12
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Message 45 of 58

Re: Latest firefox update and Site Advisor issues

Thanks, So I guess It will just make sense to wait till tomorrow. That is the official release for firefox 6?Will it load in both of my Browsers?I don`t remember how it works again when doing them separately.When I tried to update site advisor for I E.It says I am up to date.

Re: Latest firefox update and Site Advisor issues

newjack wrote:

Thanks, So I guess It will just make sense to wait till tomorrow. That is the official release for firefox 6?Will it load in both of my Browsers?I don`t remember how it works again when doing them separately.When I tried to update site advisor for I E.It says I am up to date.

It loads in all applicable browsers. 

jakfak
Level 7
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Message 47 of 58

Re: Latest firefox update and Site Advisor issues

Now Site Advisor has been down for 2 days.  It is staying gray no matter what website I visit.  What's going on?  Thanks.

Re: Latest firefox update and Site Advisor issues

It's working OK for me.  Perhaps something that's been going on in your machine is sorrupting McAfee or another add-on is clashing with it?  You could always try technical Support Online Chat.

newjack
Level 12
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Message 49 of 58

Re: Latest firefox update and Site Advisor issues

I have decided to just use WOT on my firefox browser.Not even sure if it has been fixed or not by now.Everyone is a bit tired of the endless waiting game concerning many Mcafee miscues.As the executives count our cash and i`m sure cut the Mcafee staff.What you could do is go to uninstall Mcafee from programs and features.It will then give you an option to uninstall the entire suite (hmmm) or uninstall site advisor.Check site ad uninstall.Then you could try again to reinstall site ad 3.4. Not sure if this will work.But it beats playing with tech support.At least in my opinion.

Hayton
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Message 50 of 58

Re: Latest firefox update and Site Advisor issues

newjack, I just downloaded SA 3.4 over the top of 3.3.1. That kept all my settings (trusted sites and so on).

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