cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

How to disable a green bubble?

Hi, I am new here. I  use McAfee Site Advisor  and I like it. The only problem I have is this:  the  green bubble pops up  on the screen informing me that the site is safe to use. Well,  it would be OK but this bubble blocks/stops my typing a message.  In fact  I was typing this very message for you, when it  popped up by itself  again and stopped my typing. Very annoying!!  I don't do a "blind" typing, I am looking at the keyboard when I type. It happens that I assume I typed a whole paragraph but  it turns out that all my typing is wasted,  just wasted   because of this bubble coming on.


How can I disable it?

Thank you for any help/tip  in advance.

Laura.

P.S. Unfortunately I can not attach an image to show because it will not let me capture it.

11 Replies

Re: How to disable a green bubble?

Hmmm... nobody can answer my question?  where is a moderator?  LOL

ajacobs
Level 12
Report Inappropriate Content
Message 3 of 12

Re: How to disable a green bubble?

I am not a product expert but I have moved your thread to the SiteAdvisor area. Hopefully someone can help you soon.

Re: How to disable a green bubble?

Thank you April.   I hope so .    This bubble is truly annoying.

Message was edited by: Laura0681 on 11/18/09 2:55 PM
Dinz
Level 16
Report Inappropriate Content
Message 5 of 12

Re: How to disable a green bubble?

Hi,

Please confirm the following,

What is the internet browser you use (Internet explorer/Firefox) ?

What is the version of your siteadvisor?(click 'about in security center homepage to check the version.

Thanks,

Dinesh K

Re: How to disable a green bubble?

I use Firefox.  I need more help *where to look *  on the security home page for  the version.

Message was edited by: Laura0681 on 11/18/09 5:03 PM

Message was edited by: Laura0681 on 11/18/09 5:04 PM

Re: How to disable a green bubble?

I found the version:

SiteAdvisor software version check

You are running version 2.9.0.258.

You are already using the latest version. There is no need to upgrade or re-install.

Re: How to disable a green bubble?

Still no answer??!!??!!     OMG! . What  a "wonderful" service.  LOL   Meanwhile this bubble pops up every time when I don't need it, and gets very annoying. 

Dinz
Level 16
Report Inappropriate Content
Message 9 of 12

Re: How to disable a green bubble?

Hi,
Try running mcafee virtual technican from the following link http://mvt.mcafee.com and post me with the session id so that I could review the files permissions of your siteadvisor and update you .


Regards,
Dinesh K

Manoj_AR
Level 10
Report Inappropriate Content
Message 10 of 12

Re: How to disable a green bubble?

Hi,

McAfee Site Advisor should not be showing the balloon on every website instead when we hover the mouse on SA tool bar.

You can try to open internet explorer properties and disable all the Add-ons.

Close the IE and reopen it and enable only McAfee Add-ons.

Check if the issue is resolved or not.

Else click on the down arrow on SA the toolbar and select upgrade to new version and install SA version 3.0

Let me know the status.

Message was edited by: Manoj_AR on 11/23/09 4:45 PM

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community