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How do I unblock my email servers?

I have tried many different settings, but I am unable to send and receive with McAfee installed. I uninstall and reinstall and everything works fine. As soon as I allow McAfee to update though, same problem. I now have it reinstalled without any automatic updates allowed. I really don't want to leave this setting, but I don't know what else to do. All problems started on 7/10, that was the last time I received email. Please help. I did a chat with a McAfee technician, but he couldn't figure anything out.

Things I've tried:

Different ports: 110, 25, 26 487, secured, unsecured, different combinations of. Although it was set to 110 and 25 right up until 7/10 and worked fine. And it works fine now, but I haven't updated McAfee since 7/14.

Listing the ports individually in McAfee as open.

System:

Windows 7 64-bit

Outlook 2010

Same thing is happening on all three machines in our house and as soon as I uninstall McAfee and then reinstall (not allowing updates), email sends and receives just fine.

Any insight would be much appreciated.

Sincerely,

Melodie

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5 Replies
Peacekeeper
Level 20

Re: How do I unblock my email servers?

Outlook 2010 is it allowed in the Internet connections and programs setting?

Message was edited by: Peacekeeper on 24/07/11 4:30:24 PM
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Re: How do I unblock my email servers?

Peacekeeper -  Yes, Outlook is allowed in the internet connections and programs setting, with FULL access.

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Peacekeeper
Level 20

Re: How do I unblock my email servers?

Can you post your version numbers of Security centre VS and Anti Spam.

Also have you got the chat service request number?

I will point a higher tech to you as nothing I can see will help.

I would think a setting in outlook is clashing as email works fine for 99.999% posters here.

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Re: How do I unblock my email servers?

Peacekeeper -

Security Center v11

Virus Scan v15

Service Request #714910722

I had a chat with my mom and she mentioned that craigslist has blocked her email address. She uses the same domain that we do, turkpage.com, it's a family website. Made me wonder, could McAfee be blocking my domain, not my email servers? And if possible, how could I check for that? I was getting email through my comcast account so that would make sense.

Sorry, thinking out loud.

Let me know if you have any thoughts around the above. I sent a message to my domain host to see if any spam has been going out from my domain, waiting for that reply.

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Peacekeeper
Level 20

Re: How do I unblock my email servers?

I wonder can you unselect netguard in the firewall settings and see if that helps If so allow your domain ip in the list.

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