Looking to see if someone on the forums can help me with this. This is an update since my initial post in Feb.
Since Feb... McAfee was never able to fix my error verifying myself as site owner, however they went in and set me as site owner themselves. So I got verified and I left comment etc. Turns out that site owner cannot change rating of site, as a few McAfee support people told me. But I guessed that was the case anyway.
I have previously emailed with Andrew Lebrun at McAfee. He explained that the site is red because of a test submit they did on a contact form of our site... they received spam afterward. I maintain that there has been a mistake of some type and he was going to retest.
This has been the status since March. I have followed up with no answer.
This is even a larger issue now, because Yahoo is displaying McAfee's site advisor ratings in their search results. Yahoo is unwilling to make changes. When I contacted them, they said I had to go through McAfee.
Is there anyone who can help me get the rating changed to green?
I should add that I have already contacted McAfee through email, feedback forms on site, online chat and my previous contacts there. I have contacted McAfee at least a dozen times already - maybe more.