Raja: "Sites don't get rated red just because someone said they're getting SPAM."
Correct, and furthermore: reviewers don't change ratings automatically. And a single bad review shouldn't make that much of a difference in any case. I suspect that something else could be wrong; perhaps you are (unknowingly) linking to red sites..?
angiev: "I was actually also told by support that once I was verified as owner that I could just change the site rating myself."
Really? That must be a misunderstanding; in that case all sites would eventually be green - and the whole purpose of SiteAdvisor would be lost.
I'm also looking to get a site reviewed again that is currently a "Red" status, quote as "When we visited this site, we found that it may be designed to trick you into submitting your personal or financial information to online scammers."
There is nothing on the web site that is trying to do this, it is just a basic sports league website, showing results etc.
I have placed the verfication file on the site, and the site has been verified ok. I have tried using the contact form several times on SA to see if I can appeal against the "Red" decision, or to find out how the site can be reviewed again, but I never get any response even after several weeks.
This happens alot. You maybe listing email addresses somewhere on your page that are getting downloaded by spammers. Please leave feedback here ---> http://www.siteadvisor.com/userfeedback.html That will put it into the database and someone will look at it. It may take some time but all feedback is looked at and investigated.
It's only been about three weeks since I first left feedback. I've since removed the email icon from the guestbook.
But I've seen other sites that have the same guestbook script and they're find on SiteAdvisor. And I saw no messages during that time period that might have been left by siteadvisor, unless I thought they were spammers and removed it.
Which I will do.
thank you for taking the time to reply. You're much more efficient that SiteAdvisor is. And they get paid the big bucks.
I'm not overly fond of McAfee at this point. I doubt they could pay me enough to ever endorse any of their products.
Do you seriously think calling people "Rat Bastards" is a good way to persuade them into helping you? I understand your frustration and I will look into this and see what I can do. Please don't leave anymore feedback about your site until I can aquire some more information.