cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bchapma
Level 7
Report Inappropriate Content
Message 1 of 6

Email Spam Options

Since new dell with Windows 7 and McAfee - mail directed to McAfee Ant0-Spam folder - the "Mark as Not Junk" option is disabled.  Running Office 2007.  Any ideas how to enable this option?

Labels (1)
5 Replies
catman
Level 7
Report Inappropriate Content
Message 2 of 6

Re: Email Spam Options

What email program are you running?

bchapma
Level 7
Report Inappropriate Content
Message 3 of 6

Re: Email Spam Options

Outlook 2007 SP2.

Dinz
Level 16
Report Inappropriate Content
Message 4 of 6

Re: Email Spam Options

Hi chapma,

Are your regular mails even moved to antispam folder ?
Please let me know the version of antispam (To find antispam version; open security center - click about)

Regards,

Dinesh K

bchapma
Level 7
Report Inappropriate Content
Message 5 of 6

Re: Email Spam Options

Version  10.15, Build 10.15.106, Content Version 3435 and Engine Version 2.1.0.7825.

Only filtered emails for SPAM are moved to McAfee folder.  Setting is Medium.  Actually this appears to be related to Office 2007 because the option to Mark as Not Junk only becomes enabled on email residing in the default Junk E-mail foleder (which is not used by McAfee).

Dinz
Level 16
Report Inappropriate Content
Message 6 of 6

Re: Email Spam Options

Hi,

Open mcafee security center,

click email & im , click configure to the right pane

click advanced for email protection

Under filtering options check whether "put spam mails in this folder" is set to "Mcafee Antispam folder"

If not select that option , click apply and ok and check whether you still receive spam mails

Regards,

Dinesh K

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community