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timbuktoy
Level 7

Email Attachment filtering

We use internet security suite 2010 and it appears to be removing attachments from some incoming and outgoing email messages.

The email client is Outlook 2000.

Does internet security suite 2010 filter attachments?

If so how do we find out why the attachments were removed and do we have any control of what is removed?

Thank you

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1 Reply
Peacekeeper
Level 20

Re: Email Attachment filtering

Are you sure it is not an outlook setting? This used to happen in outlook express.

Also

In addition to the above also check this, but note that turning off email protection can leave you vulnerable, but infections would stilll be caught if they activated, by the background real-time scanner.

Double-click the taskbar icon to open SecurityCenter

Click Virus and Spyware Protection

Click Real-Time Scanning

Uncheck 'Email Attachments'

Click Apply.

See if that makes a difference.  If not there's a chance that the attachments ARE infected or are written in a code that resembles malware.

In which case see your Quarantine folder under 'Navigation' (top right) > Quarantined and Trusted Items

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