About 3 weeks ago I was able to use Citrix easy access desktop (EAD) to gain access to my at work desktop to check my emails and such but now I can't open Citrix EAD. I can get to the point of clicking the link as I always have but it only shows that its loading for about 3 seconds, sometimes a "running antivirus software" pops up at the bottom of the screen and then in 3 seconds its gone, and no window pops up for the EAD. I tried switching to compatibility mode on internet explorer 11 which is up to date but nothing works. I also tried using FireFox, Chrome, and Safari and had even worse results and couldn't get as far as I did before. I even tried calling IT at work and they couldn't help me. The problem seems to be with McAfee as I noticed one other person was having this problem on the forum but no solution was given. Anyone have any ideas?
You probably need to give whatever software is associated with it full access in Firewall > Internet Connections for Programs and maybe open a port but what I am not quite sure.
Technical Support may be able to help as I believe McAfee uses Citrix internally, so they should know. It;s free of charge and linked under Useful Links at the top of this page.