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Gene
Level 7

Can't get rid of desktop icon

This just started yesterday with an automatic update that required a reboot. The update installed an icon on my desktop, I deleted the icon. Several minutes later it was back. I deleted it again and it came back again.

I've been through that scenario several times. I DO NOT want unneeded icons on my desktop and I certainly don't need the McAfee desktop icon because it has another one in the notification area.

How do I get rid of the McAfee desktop icon PERMANENTLY.

Thanks.

Windows 7 x64

Security Center 11.0.649

VirusScan 15.0.294

Firewall 12.0.345

SiteAdvisor 3.4.0.143

Message was edited by: Gene on 12/25/11 4:32:19 PM CST
7 Replies
k3tg
Level 14

Re: Can't get rid of desktop icon

Gene

This is a known bug and a fix is forthcoming. This was posted from McAfee to explain to customers about it

  https://community.mcafee.com/message/219977#219977

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Peacekeeper
Level 20

Re: Can't get rid of desktop icon

There is an idea that you can post up in the ideas forum re desktop icons

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Gene
Level 7

Re: Can't get rid of desktop icon

Thanks for the quick response.

I read some of the posts in the thread you referred me to. It's amazing how angry people can become over a minor annoyance.

The Win7 Start menu is truly awful compared to the one in XP, in my opinion, so I have 5 folders on my desktop, each containing categorized shortcuts to commonly used programs. So now I have a lone icon. I'm a desktop neat-freak, but I can live with it until it's fixed -- and I won't lose a minute's sleep over it.

Thanks again.

Message was edited by: Gene on 12/26/11 5:49:51 PM CST
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mdas
Level 7

Re: Can't get rid of desktop icon

Hi,

Please use this link for your reference :- http://service.mcafee.com/faqdocument.aspx?id=TS100906

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Peacekeeper
Level 20

Re: Can't get rid of desktop icon

Tried that that was for the old issue I hear this does not work now. been several posts saying that.

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sparc4me
Level 7

Re: Can't get rid of desktop icon

I followed the instructions here: https://community.mcafee.com/docs/DOC-3361

The moderater writes a final post to this locked thread stating the fix works-

https://community.mcafee.com/thread/21606?start=430&tstart=0

Still can't get rid of Desktop icon even after installing alleged fix/patch from Aussie site.

Now running security center ver. 11.0.654 and can't keep the icon from reappearing regardless of what I try.

Here is the new thread I started

Desktop Icon still reappears after ver. 11.0.654 install

https://community.mcafee.com/thread/42042

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Peacekeeper
Level 20

Re: Can't get rid of desktop icon

Ok escalated this as said in that other post by you it does work on my wife's PC and the beta been fine past 2 weeks. Hopefully someone will contact you within 24hrs as we do not want 100 posts re it did not work.

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