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save changes failed coordinator generic io error

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Hello Team ,

I'm facing this issue when a clic on save changes, so I can't anymore save changes .

"save changes failed coordinator generic io error"

could you help please

 

 

 

 

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McAfee Employee
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Re: save changes failed coordinator generic io error

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Hi,

 

I am doing good.

 

So it is full OPT partition which is the culprit here as I thought.

 

Please refer below links in order to figure out what is consuming OPT partition here.

 

https://kc.mcafee.com/corporate/index?page=content&id=KB73869

 

https://community.mcafee.com/t5/Enterprise-Documents/Web-Gateway-Configuring-File-System-Usage-Monit...

 

 

Regards

Alok Sarda

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McAfee Employee
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Re: save changes failed coordinator generic io error

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Hi,

 

Hope you are doing well.

 

Do you have this single MWG or multiple MWG's in CM cluster?

 

You can click on Show details on the error message you see and it will show you the UUID of MWG which is not letting save changes to happen.



Please take CLI acess of that node and check disk space usage using below command:-


df -h


Check the output of OPT partition utilization.



You can check which node has that UUID  from MWG GUI.


Take MWG GUI access->This can be checked under Configuration > select Appliances (Cluster) on the left side. Then, look at the Appliances Information section on the lower part of the main pane.  This shows the UUID (Universally Unique Identifier – unique per appliance), Name, Version & Current Storage Timestamp for all nodes in the cluster

 

 

Was my reply helpful? If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

 


Regards
Alok Sarda

 

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Re: save changes failed coordinator generic io error

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Hello,

I'm doing great thanks , hope the same to you 🙂

I've checked the disk and i found /opt is full as u see below.

[root@mwgappl01 init.d]# df -h
Filesystem              Size  Used Avail Use% Mounted on
/dev/sda1               8.9G  1.7G  6.8G  20% /
tmpfs                    16G   29M   16G   1% /dev/shm
/dev/mapper/vg00-var     15G  154M   14G   2% /var
/dev/mapper/vg00-tmp    4.8G   11M  4.5G   1% /tmp
/dev/mapper/vg00-opt     40G   38G     0 100% /opt
/dev/mapper/vg00-cache  368G   67M  368G   1% /opt/mwg/cache

could you provide me the cmd to delete those files.?

and it will be any impact in production or proxy itself ?

 

thanks

 

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McAfee Employee
McAfee Employee
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Message 4 of 5

Re: save changes failed coordinator generic io error

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Hi,

 

I am doing good.

 

So it is full OPT partition which is the culprit here as I thought.

 

Please refer below links in order to figure out what is consuming OPT partition here.

 

https://kc.mcafee.com/corporate/index?page=content&id=KB73869

 

https://community.mcafee.com/t5/Enterprise-Documents/Web-Gateway-Configuring-File-System-Usage-Monit...

 

 

Regards

Alok Sarda

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Re: save changes failed coordinator generic io error

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Hello Alok,

this is helpfull thanks a lot .

I will do the steps and get you back with the results

thanks

Regards,

Hossam

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