Re: not blocked category logs were sent to the our syslog server
Unfortunately, I do not know this error and could not find anything. Nevertheless, configuration (Log handler, rsyslog.conf etc. needs to be checked which is to sensitive information for community. I guess there are further error messages somewhere which could help.
Therefore I think it is the best idea to open a ticket with support including a more detailed description and attach a feedback file as per: 1) Navigate to "Troubleshooting" > select the MWG you are testing on > "Feedback" 2) Keep the option "Pause running McAfee Web Gateway to create a backtrace (recommended)" enabled (this will NOT stop any service!) 3) Click the "Create Feedback File" button. This way we get your policy, configuration and debug information. Via CLI: # /opt/mwg/bin/feedback.sh -l 2
Regards, Marcel Kutrieba Technical Support Engineer
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