cancel
Showing results for 
Search instead for 
Did you mean: 
dreth
Level 7
Report Inappropriate Content
Message 1 of 3

http/https slow perfofrmance

Hi all

I got an issue, where opening sites in internet browser takes about 20-30 secs.

I've checked all performance graphs and only this one stands to be abnormal

 Performance utilization->

First byte received from client until first byte  sent back - 30 000 ms average

last byte received from client until last byte sent back - 30 000 ms average

 

all other graphs (NTLM, DNS etc) looks fine. Whats odd that i got other proxy on same location for guests, but this one works OK. However the second proxy dony use any way of authentication etc as it's for guests. Both proxies using same ISP/firewall.

2 Replies
McAfee Employee mkutrieba
McAfee Employee
Report Inappropriate Content
Message 2 of 3

Re: http/https slow perfofrmance

Hi,

 

these counters cover up a lot of different actions (e.g. Rule engine, DNS, Authentication, connect to server, ..).

What do the "Connect to server" and "Used by rule engine" counters say (also present under Performance utilization)?

 

Is there a difference between HTTPS and HTTP websites?

Have you already created a tcpdump to look for the delay?

If not, you could check if delay is also occurring to "www.mwginternal.com", if yes then create:

 

tcpdump with parameter: -npi any -s 0 host 78.46.136.174 or host <client IP> or port 53 or port 445

Then you can check with wireshark where the delay is occurring (internal connection or external, ..).

 

If you need further help with troubleshooting these debug data at the end, then I would recommend to open a SR and attach the debug data (feedback file, rule trace, connection trace, tcpdump) and tell the IP addresses used while reproducing the issue.

 

Regards,

Marcel

Highlighted
dreth
Level 7
Report Inappropriate Content
Message 3 of 3

Re: http/https slow perfofrmance

Hi Marcel

Connect to server - 250-300 ms
mwg engine - 5~ ms

mwginternal.com opens very fast


about http/https  I'll verify this myself on site by tomorrow or day after tomorrow.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community