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eg211
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create feedback file running very long time

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Click the "Create Feedback File" in gateway GUI-> troubleshooting-> feedback-> create feedback file, but it has been running for many hours. does anybody know how to manually stop it? is it safe to kill the background process feedback.sh?

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McAfee Employee aloksard
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Re: create feedback file running very long time

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Hi,

Hope you are doing well.

This should indeed be safe. If they see the same problem again, it may be better to try running it on the CLI and lowering the debug level until something finishes.
 
Regards
Alok Sarda
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McAfee Employee aloksard
McAfee Employee
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Message 2 of 2

Re: create feedback file running very long time

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Hi,

Hope you are doing well.

This should indeed be safe. If they see the same problem again, it may be better to try running it on the CLI and lowering the debug level until something finishes.
 
Regards
Alok Sarda
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