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authentication pop up is getting on thin client while accessing internet through Mcafee web agteway

Hi,

We have 300 HP thin Client in our environment. Now we are facing problem with Authentication POPUP is continually coming on thin client terminal.

We have noticed that authentication request receiving web gateway from only from one IP address (Thin Client Server).

Anybody have solution for this issue..

Regards,

Sabin Karthikeyan.

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1 Reply
asabban
Level 17

Re: authentication pop up is getting on thin client while accessing internet through Mcafee web agteway

Hello,

can you share more details about the authentication you have set up? If all requests are coming from a single IP I would try to disabled NTLM cache as a first step to see if this helps.

Best,

Andre

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