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Why McAfee CSR report is showing blank or (-) application name in the report

Hello Team,

we have created a query in the McAfee Content Security reporter which will generate the top application consuming bandwidth in our Network. when we ran the query it was showing result with some application name with number bytes it consumed. but we don't have application name for the application which consumed maximum bandwidth, instead of application name we have (-) mentioned in the report.

what is this (-) represent here?

3 Replies
smasnizk
McAfee Employee
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Message 2 of 4

Re: Why McAfee CSR report is showing blank or (-) application name in the report

Dear Vicky,

 

in the default log handler the MWG replace all unknown application with "-". Please bear in mind the majority of Applikation could only be determinate by MWG only if SSL scanner is enabled. Everything else that considered to be internet traffic and no application is detected will be replaced with "-", same for all other log fields where the value is empty.

 

-Sergej

Best Regards,
Sergej


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Re: Why McAfee CSR report is showing blank or (-) application name in the report

Hello Smasnizk,

Thanks for your prompt response. Actually we're not getting Application name for outlook.o365.com (i.e. Outlook) which we could in earlier days. Whereas Teams traffic has its application name. Both teams & outlook.o365.com domains were have SSL Bypass exception. However teams has App name but O365 not? any suggestions please 

smasnizk
McAfee Employee
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Message 4 of 4

Re: Why McAfee CSR report is showing blank or (-) application name in the report

Hi @Prasanth92 

 

this would require further review. Please collect some sample O365 URL from your log file, Sample Access.log, Feedback file and create Support Service Request.

 

 

Best Regards,
Sergej


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