Showing results for 
Search instead for 
Did you mean: 

Where to check the Webgateway reboot messages


I checked the boot.log file under /opt/mwg/log/user-defined-logs but its empty.Can anyone tell me where to check the webgateway reboot messages .

4 Replies
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 5

Re: Where to check the Webgateway reboot messages

Moved to Web Gateway for a faster response.




Re: Where to check the Webgateway reboot messages


the folder you mention is reserved for "user-defined-logs", e.g. log files which are written from the rule engine.

You may want to look at


which contains the log files of all MWG services and includes error messages as well as status information, especially when a process was started.

The operating system uses default syslog capabilties and writes all logs to


especially /var/log/syslog, /var/log/messages and /var/log/daemon (not all log files may exist).



Re: Where to check the Webgateway reboot messages

I have checked the logs /opt/mwg/log/mwg-errors but there is no log which tells that server is rebooted or system is going down.

Can u please exactly tell us the log which gives these information regarding reboot


Re: Where to check the Webgateway reboot messages

Hi Santosh,

Keep in mind that it is a linux OS. This command will show reboots and shutdowns: last -x

Linux last Reboot Time and Date Find Out Command

Information is logged in /var/log/messages


More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community