Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 2

Webgateway replace and back up

Hello to everyone

I have created a webgateway cluster in my lab in order to simulate a cluster member replacement .

I have followed the procedure as suggested bellow

However i am getting the message "restore failed ,unable to open back up"



Do you have any information regarding this message ?

My environment has a 2  member cluster and i want to replace the second one (the newest ) 

All members are in an os version 10.2.2


Thank you in advance 


1 Reply
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 2

Re: Webgateway replace and back up

It looks like the backup (/var/2021-09-10.backup) either doesn't exist or you don't have permissions to open it. What are the permissions of that file? I would make sure mwg:mwg has access to the file in case it's using that permission instead of root
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community