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felede
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Webgateway hwo find out which file of an ISO-Image causes the virus alarm

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Hi

We can't downlaod an iso-image as we always get an Virus-warning. The supplier of the image has no clue which of the several tousand files causes the alarm as when they test it with their virus engins they don't get any alarm

How can we find out which file causes the alarm?

We use McAfee Webgateway 7.7.2.8

Many thanks in advance

2 Solutions

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Re: Webgateway hwo find out which file of an ISO-Image causes the virus alarm

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Hi!

The Body.FullFilename  property should give you the information you are looking for.
Give it a shot and have a look into the Found_viruses.log (UI -> Troubleshooting -> Log Files -> User-defined-logs) and see if it's already being logged.
Otherwise you can just add that property to your block page or wherever you would like to have the information.

Hope this helps

Best
Steffen

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felede
Level 7
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Re: Webgateway hwo find out which file of an ISO-Image causes the virus alarm

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Thanks a lot, adding the Body.FullFilename  sollves the issue

 

Best regards

Daniel


@snoehler wrote:

Hi!

The Body.FullFilename  property should give you the information you are looking for.
Give it a shot and have a look into the Found_viruses.log (UI -> Troubleshooting -> Log Files -> User-defined-logs) and see if it's already being logged.
Otherwise you can just add that property to your block page or wherever you would like to have the information.

Hope this helps

Best
Steffen



@snoehler wrote:

Hi!

The Body.FullFilename  property should give you the information you are looking for.
Give it a shot and have a look into the Found_viruses.log (UI -> Troubleshooting -> Log Files -> User-defined-logs) and see if it's already being logged.
Otherwise you can just add that property to your block page or wherever you would like to have the information.

Hope this helps

Best
Steffen


 

View solution in original post

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2 Replies
Highlighted

Re: Webgateway hwo find out which file of an ISO-Image causes the virus alarm

Jump to solution

Hi!

The Body.FullFilename  property should give you the information you are looking for.
Give it a shot and have a look into the Found_viruses.log (UI -> Troubleshooting -> Log Files -> User-defined-logs) and see if it's already being logged.
Otherwise you can just add that property to your block page or wherever you would like to have the information.

Hope this helps

Best
Steffen

View solution in original post

felede
Level 7
Report Inappropriate Content
Message 3 of 3

Re: Webgateway hwo find out which file of an ISO-Image causes the virus alarm

Jump to solution

Thanks a lot, adding the Body.FullFilename  sollves the issue

 

Best regards

Daniel


@snoehler wrote:

Hi!

The Body.FullFilename  property should give you the information you are looking for.
Give it a shot and have a look into the Found_viruses.log (UI -> Troubleshooting -> Log Files -> User-defined-logs) and see if it's already being logged.
Otherwise you can just add that property to your block page or wherever you would like to have the information.

Hope this helps

Best
Steffen



@snoehler wrote:

Hi!

The Body.FullFilename  property should give you the information you are looking for.
Give it a shot and have a look into the Found_viruses.log (UI -> Troubleshooting -> Log Files -> User-defined-logs) and see if it's already being logged.
Otherwise you can just add that property to your block page or wherever you would like to have the information.

Hope this helps

Best
Steffen


 

View solution in original post

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