Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 10
Report Inappropriate Content
Message 1 of 1

WebSocket and MWG Cloud

Yesterday we had an issue where users couldn't access BlackBoard online learning platform due to it requiring the use of WebSockets to connect, I managed to resolve that by adding in a WebSocket rule set to our on premise Web Gateway and that works fine...on premise

Despite a successful sync of our policies to MWG Cloud users have found the site is unable to connect if they are off site (e.g. their device MCP is then routing through MWG Cloud servers), how would I go about resolving this?  For now I've had to just uninstall MCP from the affected users which obviously isn't ideal longer term!

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community