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ztamas
Level 9

WebReporter: tmp log files filled the disk

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Hello,

We use the webreporter v5.2.1 on windows 2008 server and the log filled the template directory on the disk.

directory: C:\Program Files\McAfee\Web Reporter (64-bit)\reporter\tmp\logparsing\processing
file example: access1406041512.log20140604-153012995.dat

Should I delete these files from the directory without any bad consequences?

Thanks!
Regards,
Zoltan

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1 Solution

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dshock
Level 9

Re: WebReporter: tmp log files filled the disk

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Hi Zoltan -

These are the access log files that your MWG sent to Web Reporter. When they are in the processing directory, they wait their turn to get parsed by WR and the inserted into the Database.

Deleting these files would not give WR the chance to parse/insert and therefore cause you to not see data in your reports for the timeframe encompassed in your logs.

Move these files to a different partition to reclaim storage; don't delete unless you don't care about the data.

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yuems
Level 11

Re: WebReporter: tmp log files filled the disk

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Check whether pending log file (Administrator > Setup > Log Sources > Jobs)
Check Web Reporter services. If they are still running, restart both of them. 
You may copy the files to a different location. Then you may write log files to database by using a new log source.

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dshock
Level 9

Re: WebReporter: tmp log files filled the disk

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Hi Zoltan -

These are the access log files that your MWG sent to Web Reporter. When they are in the processing directory, they wait their turn to get parsed by WR and the inserted into the Database.

Deleting these files would not give WR the chance to parse/insert and therefore cause you to not see data in your reports for the timeframe encompassed in your logs.

Move these files to a different partition to reclaim storage; don't delete unless you don't care about the data.

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ztamas
Level 9

Re: WebReporter: tmp log files filled the disk

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Hello,

Thanks for your answare!

Regards,

Zoltan

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