cancel
Showing results for 
Search instead for 
Did you mean: 
dugstar
Level 7

Web Reporter Java Error not processing log files

Hello

Got a problem here with a customer. The customer is a very large company that has an existing Web Reporter that is working fine and another in a different part of the world which is having problems. Both are configured the same in respect to how they recieve logs. The problem is that on of them will not process the log files. On looking in the logs I have found the following error:

IMLA Web Reporter Log Error.PNG

This is not the running out of memory error that others have reported. Can anyone shed some light on this for me please.

0 Kudos
1 Reply
sroering
Level 13

Re: Web Reporter Java Error not processing log files

EOF Error is an End of File Error. I would guess that the log files re not complete.  Possibly to a network problem that interrupted the transfer.  Maybe the Web Reporter system ran out of disk space and the transmission was stopped.

0 Kudos