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nidob
Level 7

[Web Reporter 5.1] Directory Synchronization

Hi everyone,

I'm having a problem regarding the Directory Sync of Web Reporter 5.1.

Here are the things I've done so far:

1. Manual configuration of the Directory settings

2. Automatic configuration of the Directory settings, below is the error when I use the provided account (with privileged access to the AD) and an admin account.

error.JPG

The weird part is, I know that the provided account (not the admin account) is working since we were using this on our Webwasher to authenticate the users.

Did anyone else encounter this problem and able to resolve this?

Thanks in advance!

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1 Reply
sroering
Level 13

Re: [Web Reporter 5.1] Directory Synchronization

The server.log should have an LDAP error code when that error occurs.  We don't have an exact list of minimum privlidges that are required, but I suspect the account you are using isn't a global administrator account.  Maybe it's something with the DN settings.

Anyway, the LDAP error code would be the next step if your confident on the account privilidges and configuration.

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