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watarimono
Level 9

Web Gateway on VMWARE WCCP not working

We currently run WCCP in our production environment.  We have nine web gateway appliances dispersed geographically and depending on the locations, the WCCP is rerouted from the firewall or the router.

We recently downloaded the virtual version of the Web Gateway and installed on a VMWare platform.  This version works well and we updated it to the latest version of 7.1.6 which is what we are running in production.  We also tested it successfully by statically configuring the browser (IE) to point to the proxy server and the virtualized proxy receives the traffic and filters it like it should.

The problem we run into is that we are unable to get WCCP working on it.  We configured it both on the router and the ASA (at separate times) and we cannot get it to work.  However, we did take a physical appliance in there (5500) and it worked just fine.

When we configure the WCCP on the firewall the Web Gateway is on a different subnet.  However when we configure the WCCP on the router the Web Gateway is on the same subnet.

Are there any known issues with getting WCCP working on the virtual version of the Web Gateway?

Thanks for any inputs!

-Wat

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4 Replies
McAfee Employee

Re: Web Gateway on VMWARE WCCP not working

There isnt any specific issues related to virtual MWG's and WCCP, that's how we in support run most of our tests and it works without issue.

You should run a capture (-s0 -i any), collect a feedback and submit it to support.

~jon

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watarimono
Level 9

Re: Web Gateway on VMWARE WCCP not working

Thank Jon,

Attached is the feedback as well as the packet capture.

The web gateway is IP address 172.28.14.100.

The workstation that I used to access the web gateway as well as run the brower tests is 172.28.14.60.

The websites I accesses were google, espn.com and cia.gov.

I appreciate the assistance

Thanks again,

Message was edited by: ajacobs on 4/3/12 1:52:54 PM CDT
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ajacobs
Level 12

Re: Web Gateway on VMWARE WCCP not working

Hi watarimono,

I had to delete your attachments becasue they contained provate information. Please submit those to support via service request as indicated by Jon above.

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watarimono
Level 9

Re: Web Gateway on VMWARE WCCP not working

Hey Jon, It was routing issue on the network side. They had to put a static route specifically for the webgateway for the .14 network on the firewall.

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