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kfw1703
Level 7

Web Gateway URL filter

Hi Forum,

our company's website (index page only) is being blocked by the Web Gateway URL filter. I found out when surfing the internet whilst at a customer.

We did have a problem in the past on the website caused by a virus, but this was rectified over 1 year ago. Is there a way to update the URL filter to prevent this for happening?

Thanks in advance.

Kfw

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2 Replies
asabban
Level 17

Re: Web Gateway URL filter

Hello,

you should contact sites@mcafee.com.

Best,

Andre

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McAfee Employee

Re: Web Gateway URL filter

Lookup the site by name and by IP address on trustedsource.org -- http://www.trustedsource.org/en/feedback/url?action=checksingle.

You should always submit the URL on trustedsource.org WITH an account, this should resolve the issue.

Try plugging the URL in the format of:

http://IPADDRESS/index.php

Best,

Jon

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