Internally via the web gateway it seems to work fine, but if they are connected from home and therefore going through cloud web gateway an 'Error 500' in Articulate branding is shown (so an actual 500 error from their website rather than a MWG block page)
Could someone try and replicate the issue as I am confused, I have tried adding the sites to the exclusions lists we have in MWG but they were working internally fine without doing this so I don't think that is related anyway
In the meantime I added both sites in the actual ePO Web Gateway configuration policy under the Bypass List section which seems to have done the trick for now but that is quite the workaround!
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.