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jround
Level 10
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Message 1 of 2

Virbella blocked by MWG

https://support.virbela.com/portal/en/kb/articles/firewall-antivirus-whitelist

In Web Gateway I have whitelisted *.virbela.io and *.virbela.com from SSL scanning however once you login an error still appears

Unable to connect to virbela server at vw2.virbela.io:443

Any ideas?  Bypassing the MWG and the site works fine

1 Reply
smasnizk
McAfee Employee
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Re: Virbella blocked by MWG

HI @jround 

 

based on linked documentation this application require additional ports 1080 and 8000. Those might be blocked by default rule "Restrict CONNECT Ports". However, this is just my best guess and it would be helpful to see a rule engine trace.

Web Gateway: Troubleshooting with Rule Engine Tracing 

 

if you need assistance you can PM me your trace.

 

-Sergej

Best Regards,
Sergej


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