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mschroeder
Level 7

Using coaching for blocked downloads, for example corrupted archives

Hello,

we currently have a rule in our MWG7 (7.1.5.1.0(11447)) that denies the download of files which cannot be inspected, like corrupted archives.

Now I would like to allow the user to download the file anyways after he acknowleges that there might be malware in it.

So I tried to use coaching for that, so I made a rule to block if Body.IsCorruptedObject equals true and added a button with $Quota.AuthorizedOverride.JS.ActivateSession$ plus a rule for the coaching redirect.

What happens now is that the message appears as expected and when I click the button I get the redirect. But the rule which should allow the request doesn't trigger.

It's in the response cycle and should allow the request if Quota.Coaching.SessionExceeded equals false.

I am out of ideas here. Is coaching supposed to work in cycles other than "request" at all?

Hope someone can give me a hint.

/Malte

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1 Reply
asabban
Level 17

Re: Using coaching for blocked downloads, for example corrupted archives

Hello,

are you able to post your rule set? You can export it from the GUI (right click -> export -> to file) and attach the XML. This will allow us to have a look.

Basically I would assume that your goal is possible.

Best,

Andre

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