Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 3

Upgrade Path

Hello!    We are running  Web Gateway 9.2.9 (36018) with just a single server and need to run updates... Can we go to v11 or do we need to make the jump to v10 first?  I am following the 10.1.x install guide but it does not make mention of the correct steps of making the version jumps.  Guess I am wondering if the Configuration-Appliances-Update Appliance Software tool is smart enough to do it on its own or if we should follow the mwg-switch-repo --sticky <version number> method.



2 Replies
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 3

Re: Upgrade Path

Hi @BNHC2 

Webgateway 11.0.x is currenty provided as a controlled Release, so you have to switch the repository before upgrading.

Upgrading directly from 7.8.2 or later:  Activate the repository for the new version and upgrade to it from the Web Gateway interface or from a system console.

You may follow the 10.2.x Documentation guidelines for Upgrading to a controlled release ... please see

Best regards

P.S.: If you find this post helpful, thank You for giving it a Kudo :o)
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: Upgrade Path


I would personally go to the latest "main" released (which is 10.x) and then - if desired - upgrade from the latest "main" release to the controlled released.

Always make sure to take a backup and have a boot media with the current version available, so you can restore in case of emergency.


You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community