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Update Event triggered [305]

Hi,

We've been experiencing the following issue since 18th November:


Update Event triggered [305]:An operating system error exception occurred with error code: 101 because the centralized updater tried to connect to crl.aol.com; origin:Updater; severity:4

According to a similar post back in July this is due to maintenance occuring on the server.

I was wondering if this is still affecting other people & whether or not there is somewhere I could check on the maintenance schedule myself.

Thanks,

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13 Replies
exbrit
Level 21

Re: Update Event triggered [305]

Moved to ePO for better support - Moderator

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Re: Update Event triggered [305]

Just to confirm, this is a McAfee Web Gateway Alert.

Thanks,

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exbrit
Level 21

Re: Update Event triggered [305]

OK, moved to Web Gateway, good luck - Moderator  ;-)

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McAfee Employee

Re: Update Event triggered [305]

Hello,

all our update server show green right now. It might have been an intermittent error code. To be clear, the product will fall back to other available server automatically in case such as event is shown.

There's no place for you to check.

For the error codes themselves, the product refers to the Errors: Linux System Errors

thanks,

Michael

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Re: Update Event triggered [305]

Thank you for your reply.

Over the past week, we have received this exact message at the following times:

Fri 28/11/2014 01:22

Thu 27/11/2014 20:50

Thu 27/11/2014 17:28

Thu 27/11/2014 16:29

Thu 27/11/2014 01:16

Wed 26/11/2014 20:38

Wed 26/11/2014 01:09

Tue 25/11/2014 17:12

Tue 25/11/2014 16:11

Tue 25/11/2014 01:02

Mon 24/11/2014 17:04

Mon 24/11/2014 16:03

Mon 24/11/2014 00:56

Sun 23/11/2014 16:58

Sun 23/11/2014 15:57

Sun 23/11/2014 00:50

Sat 22/11/2014 15:52

Sat 22/11/2014 00:47

Fri 21/11/2014 16:47

Fri 21/11/2014 15:47

Fri 21/11/2014 00:40

If crl.aol.com is up, could there be another issue that we have missed?

Thanks,

Rich

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scooby
Level 7

Re: Update Event triggered [305]

Same error here as well and its still occurring. DNS does not resolve for crl.aol.com so that has something to do with this. Since I am using a mcafee maintained list, i think Mcafee needs to remove or update the URL for this list?

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asabban
Level 17

Re: Update Event triggered [305]

Hello,

crl.aol.com is dead. The entry has already been removed from the Root CA list, but it seems MWG still remembers to fetch that URL and therefore still fails to download the CRL. A restart of MWG should eliminate the alerts.

Best,

Andre

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consoul
Level 9

Re: Update Event triggered [305]

Please tell me there is something short of a reboot that can fix this...

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asabban
Level 17

Re: Update Event triggered [305]

As far as I know a restart of the MWG processes is required. There is no need to reboot but a restart of the processes is required.

Best,

Andre

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