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Level 7

Unable to download WinZip

At work, our help desk is trying to download the latest WinZip. We have purchased licenses for it and everything. The URL that was being blocked by our McAfee Web Gateway is:

The MWGs said it was McAfeeGW: Artemis!031B27C29993 which is my experience is probably a false positive.

I ran that through Virus Total and while the URL was fine the executable turned up these:

Antivirus     Result     Update

Agnitum     Riskware.OpenInstall!     20140204

DrWeb     Adware.Downware.1923     20140205

ESET-NOD32     a variant of Win32/OpenInstall     20140206

Rising     PE:Malware.XPACK/RDM!5.1     20140205

Sophos     Open Install     20140205

So maybe it is infected with some sort of potentially unwanted software?

I bypassed the malware block and tried it again. I was able to download the installer but when I ran it, it tried to download stuff from sites that were classified as Malicious Sites by our MWGs:

I ran that URL through Virus Total and it's clean but then Virus Total isn't a very reliable way to determine if a URL is malicious.

Blue Coat (using says it is just a Content Server.

So who is correct? This wouldn't be the first time we've gotten false positives from the MWG.

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2 Replies
Level 21

Re: Unable to download WinZip

I moved this to MWG as they may know more about it here.  I can download from your link OK so it isn't being universally blocked.

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Level 12

Re: Unable to download WinZip

I reported this (twice) when one of our users encountered it.    Avert whitelisted the binary as the heuristic turned out to be a false positive. is where I reported it.

If that's the first time you've gotten a false from MWG,  ... I consider you lucky enough that I'd like to ask you some lottery numbers, jdepriest!

That said, however, I immediately asked the user "why exactly aren't you using free ? "

on 2/27/14 9:06:18 AM CST
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