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michael-s-w
Level 9

URLFilter-Logs flood the partition in mwg7.3.x

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Hello at all.

I got a problem with WebGateway 7.3.2.4.0, Build 16508.

Since a time I cannot define the Web-Gateways writes URLFilter-logs in the partition ( /opt ) and brings this partition to an overflow. The files are written every 10 minutes but did not get deleted after a time. Those files are really big, so I have to delete them by hand every 14 days.

Can anyone tell me where to configure this files in the way I can do in "Policy > settings" or " Troubleshooting > Log File Manager" ?

Thanks a lot for your answers

Michael

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asabban
Level 17

Re: URLFilter-Logs flood the partition in mwg7.3.x

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Okay... somewhere you have turned on some debug log which should not be enabled :-)

Can you please look at

Policy -> Settings -> URL Filter -> <any setting> -> Advanced Settings -> Logging

Logging should not be enabled here, see here:

2014-01-29 13_06_16-McAfee _ Web Gateway - MWG7-Test-2 - 10.150.64.145.png

Then go to Configuration -> GTI URL Feedback -> Advanced Settings

Make sure no logging is enabled there.

I am not sure which settings exactly is writing those files, but I assume its maybe one of these two :-)

Best,

Andre

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6 Replies
asabban
Level 17

Re: URLFilter-Logs flood the partition in mwg7.3.x

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Hello,

can you tell me the exact path and name the logs are written to?

Best,

Andre

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michael-s-w
Level 9

Re: URLFilter-Logs flood the partition in mwg7.3.x

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Hi Andre,

thank you for your posting.

The path is "/opt/mwg/log/debug"... and there I found hundreds of URLFilterxxx.log.gz. The "xxx" means the date and time, each file is about 15 to 16 MB, per day 61 files, and that as I can remember from first of January.

Greetings from Wuppertal

Michael

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asabban
Level 17

Re: URLFilter-Logs flood the partition in mwg7.3.x

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Okay... somewhere you have turned on some debug log which should not be enabled :-)

Can you please look at

Policy -> Settings -> URL Filter -> <any setting> -> Advanced Settings -> Logging

Logging should not be enabled here, see here:

2014-01-29 13_06_16-McAfee _ Web Gateway - MWG7-Test-2 - 10.150.64.145.png

Then go to Configuration -> GTI URL Feedback -> Advanced Settings

Make sure no logging is enabled there.

I am not sure which settings exactly is writing those files, but I assume its maybe one of these two :-)

Best,

Andre

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michael-s-w
Level 9

Re: URLFilter-Logs flood the partition in mwg7.3.x

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Hi Andre,

again you are my hero for today!!!

As shown in your screenshot there was a marking for enable the logging. But I promise that I did not mark this section. As I wrote starts the logging at the beginning of January, and we would know it, if there had be a reason to activate it.

If you got an idea, please write it, otherwise I will thank you very much for solving my "problem".

Greetings from Wuppertal

Michael

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asabban
Level 17

Re: URLFilter-Logs flood the partition in mwg7.3.x

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Hey Michael,

I cannot think of a real reason to activate the logging. The logging is very detailled and usually it should not be helpful for any user. Maybe it was activated accidentally or on request for a support case?

If you like you could have a look at the audit.log, maybe you find an entry who/when the log was enabled?

Best regards from (cold) PAderborn :-)

Andre

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michael-s-w
Level 9

Re: URLFilter-Logs flood the partition in mwg7.3.x

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Hi Andre,

the audit.log from beginning of January does not longer exist, so I cannot have a look at the entries.

But it does not matter. If this happens the next time I will notice it earlier.

Again a big "Thank you very much" to you!

Greeting from Wuppertal

Michael

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