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Two nodes Web Gateway 8.0.2 to 8.2.9 caused loss of HTTPS\SSL access but allowed http

The other day I performed upgrades one  my 2 web gateways running 8.0.2 to 8.2.9

I used mwg-switch-repo --sticky 8.2.9 

The first node appeared to upgrade fine so I did the next node the next day and then it stopped being able to handle SSL/HTTPS, so I  restored a snapshot of 8.0.2 and this did not fix the issue as we then had to restore the other node to 8.0.2

I now have both nodes back at 8.0.2 

Has anyone had an issue through the CLI with this upgrade with similar problems and a fix ? 

 

Kind Regards

sscholes007 

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Re: Two nodes Web Gateway 8.0.2 to 8.2.9 caused loss of HTTPS\SSL access but allowed http

Hi Scholes,

The description is a bit inexplicit to explain why HTTPS/SSL traffic didn't process post-upgrade.

However, starting with MWG version 8.2, McAfee has introduced a new HAProxy feature. This makes manual changes mandatory if you update from an older version that is using mfend.

Below is an example configuration which you can take as reference and configure at your end:-

https://community.mcafee.com/t5/Enterprise-Documents/Example-Proxy-HA-configuration-using-HAProxy-mf...

The below Product Document suggest the configuration:

https://docs.mcafee.com/bundle/web-gateway-8.2.x-product-guide/page/GUID-F4DA6873-FAD6-49A7-9DEB-4B8...

If you have done the above-mentioned configuration and still you had issues with processing traffic, please raise a support SR sharing a packet capture at the time of the issue and the feedback file so that we can diagnose the problem.

Thanks,

Shibani

 

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