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Two issues: First is allowing Outlook to access the web, second is allowing smartphones to access whatsapp and other applications

Hello,

I have installed Mcafee Web Gateway a few days ago.

Internet browsing is working, although in Windows 8 I get an indication on the network icon stating "No internet access".

I have the following problems:

1. I am trying access my mail account using MS Outlook (My mail is hosted on Gmail), but I keep getting the error "The server name you entered cannot be found on the network. Verify that you are online and that the server name is correct".

2. Internet browsing on any smartphone is fine, but all the applications don't work (Whatsapp, facebook messenger, hangouts, skype). In the facebook application, I can view all the news feed, but when I try to open a video, I get an error message.

Any help is appreciated.

I am new to the MWG.

Thanks

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2 Replies
malware-alerts
Level 10

Re: Two issues: First is allowing Outlook to access the web, second is allowing smartphones to access whatsapp and other applications

What mode have you deploeds the MWG in? Transparent / Proxy?

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Re: Two issues: First is allowing Outlook to access the web, second is allowing smartphones to access whatsapp and other applications

I deployed it in proxy mode.

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