We use Thomson Reuters EIKON (https://thomsonreuterseikon.com/) in our company and since the traffic is passing through the MWG proxy, the users frequently compain that there is a delay. I have created a new ruleset which identifies all traffic (requests, response and embedded objects) from thomsonreuters.com and thomsonreuters.net which stops the cycle to avoid processing. Still there is some delay. Is there anythin further I should do. Or is there any additional list of IPs or domains I should whitelist .
These users using trading applications (Thomson Reuters, BARX, etc) complain that introducing a web gateway causes delays. Has anyone else faced similar problems when implementing the same?