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rbarboza
Level 7

The proxy did not receive a valid response in time. If I don't use the webgateway the website is visible.

Hi everyone

I know that topic was opened, but don´t  was answer and  I need your help

When  I try to connect to website:  www.oas.org in the web gateway 7.3.0.2, after 5 minutes I get a warning  : The proxy did not receive a valid response in time.

I did a test with another web gateway version 7.2 and in this if I accessed the website www.oas.org

I hope your answer

I attached the logs web gateway 7.3.0.2

HTTP-C

17:18:23.663: Accepted connection on 10.50.1.31:8080 from 10.50.1.106:56172
17:18:23.671: Received 456 bytes
>>>

GET http://www.oas.org/ HTTP/1.1
Accept: text/html, application/xhtml+xml, */*
Accept-Language: es-CR
User-Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
Accept-Encoding: gzip, deflate
Proxy-Connection: Keep-Alive
Host: www.oas.org
Cookie: __qca=P0-259241000-1366042212324; __utma=103621727.580080904.1366042213.1366042213.1366044022.2; __utmz=103621727.1366042213.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)

<<<

17:24:42.805: Send: errno: 104 - 'Connection reset by peer' (104); offset = 0
17:24:42.812: Shutdown with error 107
17:24:42.812: Releasing and closing FD (0)

HTTP-S

17:18:23.682: Connect: Would block (EPOLLOUT, EPOLLONESHOT, EPOLLERR) 207.237.157.11:80

17:19:26.805: Connection isn't ok

17:19:26.805: Connection is already dead

17:19:26.805: PostConnect: err: 107

17:19:26.805: Releasing and closing FD (0)

17:19:26.805: Connect: Would block (EPOLLOUT, EPOLLONESHOT, EPOLLERR) 207.237.157.11:80

17:20:30.005: Connection isn't ok

17:20:30.005: Connection is already dead

17:20:30.005: PostConnect: err: 107

17:20:30.005: Releasing and closing FD (0)

17:20:30.005: Connect: Would block (EPOLLOUT, EPOLLONESHOT, EPOLLERR) 207.237.157.11:80

17:21:33.205: Connection isn't ok

17:21:33.205: Connection is already dead

17:21:33.205: PostConnect: err: 107

17:21:33.205: Releasing and closing FD (0)

17:21:33.205: Connect: Would block (EPOLLOUT, EPOLLONESHOT, EPOLLERR) 207.237.157.11:80

17:22:36.405: Connection isn't ok

17:22:36.405: Connection is already dead

17:22:36.405: PostConnect: err: 107

17:22:36.405: Releasing and closing FD (0)

17:22:36.405: Connect: Would block (EPOLLOUT, EPOLLONESHOT, EPOLLERR) 207.237.157.11:80

17:23:39.605: Connection isn't ok

17:23:39.605: Connection is already dead

17:23:39.605: PostConnect: err: 107

17:23:39.605: Releasing and closing FD (0)

17:23:39.605: Connect: Would block (EPOLLOUT, EPOLLONESHOT, EPOLLERR) 207.237.157.11:80

17:24:42.805: Connection isn't ok

17:24:42.805: Connection is already dead

17:24:42.805: PostConnect: err: 107

17:24:42.805: Releasing and closing FD (0)

regards

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1 Reply
McAfee Employee

Re: The proxy did not receive a valid response in time. If I don't use the webgateway the website is visible.

This looks like a firewall issue possibly,

Try a telnet test from the MWG CLI:

telnet 207.237.157.11 80

Post a screenshot of the results.

Also refer to the following doc:

https://community.mcafee.com/docs/DOC-4831

Best,

Jon

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