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scsslm
Level 7

The proxy could not connect to the destination in time

Hello All,

I am getting below error MWG error for some of the Indian government websites.

Websites:-

http://www.indianrail.gov.in/

UIDAI - Official Website

If I disabled the MCP all it's working fine and I have tried the below mentioned steps but sill getting same issue.

Enable Extended Timeout

Criteria: URL.Destination.IP is in range list Extended Timeout OR URL.Host matches in list Extended Timeout Host

Action:Continue

Events:Enable Proxy Control <Extended Timeout>

Add destination IPand/or destination host name to the respective Extended Timeout lists.

Configure Proxy Control->Extended Timeout with a timeout value that makes sense for that destination site.

timeouterror.PNG

Please guide me to resolve the issue.

Regards,

Sekar

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4 Replies
Peacekeeper
Level 20

Re: The proxy could not connect to the destination in time

Moved to web Gateway forum I assume that is what you have?

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scsslm
Level 7

Re: The proxy could not connect to the destination in time

Thanks for the update.

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davidp64
Level 10

Re: The proxy could not connect to the destination in time

Each connection the Web Gateway makes to a destination begins with a TCP threeway three way handshake . This handshake must occur before the Gateway can send the HTTP request and if it fails then it will result in the “Cannot Connect” message.So,there might be some issue on these sites,if you are facing for all sites than it might be some issue.

we had also faced this issue and followed time exceed process,but no change in status it suddenly resolve the issue and sites are working fine.

>>>David

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scsslm
Level 7

Re: The proxy could not connect to the destination in time

Hi David,

Thanks for the update.

Regards,

Sekar

0 Kudos