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aurimas
Level 7

The proxy could not connect to the destination in time.

Hi,

I am using McAfee Web Gateway 7 UI version 7.2.0.5.0.

There is some web pages which users can access, getting message:

“Cannot Connect    The proxy could not connect to the destination in time. “.

Yesterday everything was OK.

There is no rules which blocks or interferes in any way with connections to those web pages.

Users who go out to internet without Web Gateway connects to web pages fine, so I know that pages are alive, and everything with routing is OK.

Connection scheme:

LAN(users)-> McAfee Web Gateway 7->Firewall(NAT)->Internet

On firewall I can see that Web Gateway tries to connect to web pages and traffic is allowed.

I tried connecting to web page directly from Web Gateway and this is what I get:

# wget http://www.aruodas.lt

--2013-09-04 14:28:20--  http://www.aruodas.lt/

Resolving www.aruodas.lt... 92.62.130.19

Connecting to www.aruodas.lt|92.62.130.19|:80... failed: Connection timed out.

Retrying.

Have anyone encountered such problem? Or maybe can somebody suggest  how to troubleshoot it deeper?

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2 Replies
pbrickey
Level 11

Re: The proxy could not connect to the destination in time.

Hi Aurimas,

Please see the following link for descriptions and troubleshooting tips: https://community.mcafee.com/docs/DOC-4927

-Patrick

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anas.zahid
Level 7

Re: Re: The proxy could not connect to the destination in time.

Hi,

Hope you guys are doing well, i am facing issue regarding specific site which is not opening "http://staffils.iba.edu.pk/""

Kindly help me in this case i have already add in white-list as well.

Thanks

Regards

Anas

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