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rajjesh
Level 9

The login page itself fails to load gives error

HI,

When i trying to access mcafee web reporter web console, even the login page fails to load. It justs shows a error window.

I have checked that the java is running on the system. Also on the sam system web console for other web reporter severs open but only this particular server fail.

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3 Replies
rajjesh
Level 9

Re: The login page itself fails to load gives error

Error.png

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asabban
Level 17

Re: The login page itself fails to load gives error

Hello,

I would start by flushing all the caches of the browser you are using AND the Java installation. There usually is an icon in the control panel for Java and somewhere in its settings it allows to flush temporary files. Then restart the browser (and maybe the Web Reporter service) and try again.

if the issue persists I recommend to file a request with support.

BEst,

Andre

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skloepping
Level 9

Re: The login page itself fails to load gives error

This is most likely connected to the services. Just restarting the Web Reporter Services should fix this issue

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